The Client Services Manager’s primary function is to be the point of contact for post sales. S/he is the primary contact for getting client assets, tags, trafficking, reporting, wrap up reports. This position reports to the VP of Client Services.

RESPONSIBILITIES INCLUDE:

· Point of contact for all client interaction

· Managing the receipt of creatives from clients

· Point of contact for traffickers for implementation and questions

· Point of contact for Sales for reporting, optimization, and questions

· Submit Insertion Order to trafficking team

· Work on revised Insertion Orders

· Assist in billing reconciliation

· Report on 3^rd party tracking and reporting (Atlas, PointRoll, Eyeblaster, etc..)

· Work on case studies, campaign review and analysis

REQUIREMENTS:

• 2+ years of online ad operations or client services experience
• Experience with multiple ad serving platforms. DART is preferred.
• Experience with SalesForce
• Experience working with a national sales team
• Good knowledge of online advertising technologies and operational techniques
• Proven track record overseeing a large project plan – constantly drives for results, knows how to set objectives and break work down into steps, knows how to organize and measure people and activities and manages project interdependencies
• High collaborative capacity – demonstrated practice of including stakeholders in activities that impact them
• Ability to communicate effectively at all levels of the organization and the ability to influence others through well articulated and innovative ideas
• Accountability – acceptance of responsibility and willingness to commit to and deliver specific, measurable work products and results
• Familiarity with ad networks and related technologies

If you are looking to make a big impact within a dynamic and fast-growing internet company, we are seeking a smart, creative, proactive individual to serve as our Client Services Manager.

Please send your resume, cover letter, and salary requirements to careers@everydayhealthinc.com with “CS Manager 0610” in the subject line.